Integrated Outlook report button not correctly identifying original sender from shared mailbox forwards
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Identified - Some users using the integrated Outlook report phishing button are experiencing an
issue where the original sender is not correctly recognized when forwarding a
non-simulation email from a shared mailbox. The issue is ongoing and has been
identified. A limited number of users are affected; users reporting from
personal mailboxes or the OutKept addin are not experiencing this behaviour.
May 07, 2026 - 18:13 CEST
issue where the original sender is not correctly recognized when forwarding a
non-simulation email from a shared mailbox. The issue is ongoing and has been
identified. A limited number of users are affected; users reporting from
personal mailboxes or the OutKept addin are not experiencing this behaviour.
May 07, 2026 - 18:13 CEST
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Operational
Phishing Simulations
Operational
API
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance